PRIVACY POLICY

Last updated: April 2026

Behind Her Aesthetic is operated by Alba Bernaus, ABN 13973206050, based in Airlie Beach, Queensland, Australia.

We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What information we collect When you place an order or contact us we may collect your name, email address, billing address, and payment information. Payment details are processed securely through Shopify Payments and are never stored on our servers.

We also collect non-personal data including browser type, pages visited, and time spent on site through cookies and analytics tools including Google Analytics and Meta Pixel. This helps us understand how visitors use our site and improve your experience.

How we use your information We use your information to process and deliver your orders, respond to your enquiries, send order confirmations and download links, and occasionally send marketing emails if you have opted in. You can unsubscribe at any time.

We do not sell, trade, or share your personal information with third parties except where required to process your order (Shopify, payment processors) or where required by Australian law.

Data retention We retain your order information for 7 years as required by Australian tax law.

Your rights You have the right to access, correct, or request deletion of your personal data at any time. Contact us at  byalbabernaus@gmail.com.

Cookies Our website uses cookies to improve your browsing experience and serve relevant advertising through Meta and Google. You can disable cookies in your browser settings at any time.

Contact For any privacy related enquiries please contact byalbabernaus@gmail.com.